A Business Intelligence Competency Center -  also known as a BICC - is a recognized organizational entity responsible for the promoting the data-driven decision making and management of an organization.The software that enables data-driven decision-making and management include many different types of technologies  business intelligence, data warehousing, data mining, and performance management. Therefore, the scope of a BICC is not restricted to just BI software. A BICC is responsible for creating and driving an organizations information strategy.

Benefit more from your technology investment

If any of the following statements are true for you or your organization, a BI Competency Center could be helpful:

  • High cost of ongoing support. It is costing you too much to keep the software running…
  • Insufficient return on the investment. You are not getting all the usage out of the software that you expected…
  • Runaway user requests. You have all the software that you need, but you cannot meet the user-requirements fast enough…
  • High dependency on external support. You are dependent upon external consulting help to get any information out of your systems…
  • Lack of internal coordination. You have the same software being used by different parts of the company, but you are still not able to share information or expertise…
  • Lack of information. You don't have the consolidated information that you need to make decisions…
  • Not enough users. The software is in place and ready and you don't seem to be able to get the users onboard and using the software…
  • Lack of results. You don't seem to be making any progress and you don't know why…
  • Lack of time. You need results quickly…

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Is a Business Intelligence Competency Center right for you?

Most organizations have implemented one or more business intelligence, analytical, and performance management software solutions. Nevertheless, they still struggle to use that software for enterprise-wide, strategic decision making. For an organization to introduce a strategic approach to fact-based decision-making, requires a willful act of management: It requires a well synchronized change program that introduces BI & analytical competencies into the organization. This includes having people with the right competencies in the organization who know how to collect, analyze, and use information for decision making and having the IT infrastructure and processes to provide quality data with the relevant content data needed. And most of all it requires leadership and management to ensure the company makes the right investments and drives the corresponding programs and projects to a successful conclusion.

All of these requirements introduce the need for new organization-wide competencies: data and analytical competencies to be able to use and interpret the data and its meaning to the business; management competencies to ask the penetrating questions to verify progress and drive business benefits, human resource competencies to fine tune job descriptions and performance plans; and IT competencies to deploy and integrate BI and Analytical solutions throughout the organization.

A Business Intelligence Competency Center (BICC) is an organizational entity that coordinates the activities and resources to ensure a fact- based approach to decision making is systematically implemented. The BICC is responsible for building the plans, priorities, infrastructure, and competencies that the organization needs to take forward-looking business decisions by using the BI, analytical, and performance management software capabilities that are available today. A BICC is the key strategic pillar of any BI change program.

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The BICC Seminars

The BICC Seminars provide a 360 degree look at the business value, considerations, and steps for creating a strategic unit - a Business Intelligence Competency Center (BICC) - to advance data-driven business decision-making using business intelligence, analytical, and performance management software.

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